Recently I was curious what kind of reviews AirBnB was getting as an app and then I stumbled on TrustPilot where I found 3859 reviews and 75% were “bad”
AirBnB reviews on TrustPilot
Then checked the other competitor Booking.com and found out that their reviews on TrustPilot are better, still “bad” but 30% were bad and 50% were excellent. I guess this is due to the better customer service on behalf of Booking.com.
Booking.com reviews on TrustPilot
Booking.com and AirBnB neither of the companies seem to care to answer to those disgruntled clients or maybe it is because they will have to pay to answer !?
Very good hospitality, the apartment was comfortable and as described in the ad. Good location just a few min. walk to the old town, nice and quiet neighborhood. Would recommend especially for a family stay.
This is a really clean, spacious and comfortable flat, it was a real pleasure to stay here. The flat is very well positioned for the old town and all the main attractions of the city. Annika was hugely helpful in organising everything.
Best Apartments Jahu reviews
Best Apartments – Jahu