Category Archives: Apartment rentals

Interesting and high quality apartment rentals, villas and cottages will be posted here. Mainly from Tallinn, Pärnu and Saaremaa.

airbnb_reviews

Booking.com has better reviews than AirBnB on Trustpilot. Why ?

Recently I was curious what kind of reviews AirBnB was getting as an app and then I stumbled on  TrustPilot where I found 3859 reviews and 75% were “bad”

AirBnB reviews on TrustPilot

AirBnB reviews on TrustPilot

 

Then checked the other competitor Booking.com and found out that their reviews on TrustPilot are better, still “bad” but   30% were bad and 50% were excellent. I guess this is due to the better customer service on behalf of Booking.com.

Booking.com reviews on TrustPilot

Booking.com reviews on TrustPilot

Booking.com and AirBnB neither of the companies seem to care to answer to those disgruntled clients or maybe it is because they will have to pay to answer !?

Tallinn short term rental

The questions you should ask your (short term rental) property manager

1.Does your property manager offer the full-service property management?

This is an important question because there are a lot of services to consider:

  • Key delivery to the client which can have several options; meet and greet, self-check-in option, transfer from the airport and key delivery
  • Cleaning service (inside or outside company, checklist and quality control)
  • Property inspection and maintenance
  • Advertising and which channels your manager is using to promote your property
  • How many employees there are and is there 24/7 emergency support for the clients?
  • Is there any working system set up to discover high noise levels or water damage or smoke and fire hazards?
  • How are towels and linen washed and who has to provide them? Can the linen and towels be rented?
  • What languages do they speak and are those the same languages used by the biggest client groups you would expect in the area?
  • Does your property manager offer any unique services that might differentiate your property from the rest?

 

2. Property management fee and the terms of the payment?

Ask how many properties the company manages and how many properties they manage so you can make a rough estimate if they have a sustainable business.

Tallinn vacation rental

Tallinn vacation rental

3. Look into the company history: where are they registered for how long have they operated do they pay their taxes, read client reviews

 

4. Terms of the contract and the most important cancellation costs?

Because short term apartment rental clients tend to book their holidays well in advance beware of property managers who offer too soft cancellation terms with very short notices for your property management contract.This might mean that they can not take advance bookings and you will be loosing out on many potential clients.

 

5. What happens if there are damages to the property and up until which amount are your managers responsible in case the damages are bigger than the deposit provided by the client ?

 

Best Apartments is a professional property management company which currently manages multitude of short term rental properties in Estonia.

Luxury Tallinn short term rental

8 Tools Everyone In The Property Management Industry Should Be Using

If you are a property manager and if you manage multiple short term rentals you need to be very organized as the main challenges come with day to day operations and you will need the following tools and systems to be effective:

 

  1. Property management software and or a booking system to keep track of your bookings and messaging with your clients and property owners. Functionalities to consider:
  • automatic messaging to clients which are triggered by special conditions as check-in date, payment of the booking etc.
  • unified inbox where you have all the communication with the client so whoever is on shift would have all the information and wouldn’t need to dig through different e-mail boxes or booking apps.
  • property management module where you keep track of different property related repair and maintenance issues

 

  1. Channel manager. Software to synchronize the pricing and availability between the different sales channels as booking.com, Airbnb, TripAdvisor etc.

 

  1. Software to keep track and distribute tasks to your cleaning and maintenance crews. This software has to be easy to use on mobile devices and includes scheduling and task checklists

 

  1. Software to control the entry to the properties if you use electronic locks or special key terminals. Functionalities to consider: cleaning crew codes, codes for clients which are valid only during the booking period, keeping track of who and when has had access to your properties. Additional functionality for key terminals might be payment terminal, recording camera devices, QR code, and document scanning.
  1. Good e-mail provider so you and your colleagues can have quick and efficient communication with clients and owners as e-mails are still the backbone of the communication.

 

  1. Telephone communication provider. Might be a mobile communication provider but also could be IP based phone communication provider with different options to consider: conversation recording, phone number saving and pulling client data based on the incoming phone number, internet-based phone communication.

 

  1. Home automation and smart home features. Sensors (temperature, CO2, smoke, fire), heating/cooling,  temperature control and electricity usage. This will save you a lot of money in the long term and you can make sure no energy is wasted (aircon is on while there are no clients ?)
Tallinn vacation rental

Apartment rental with a smart home solution

  1. Password manager. An essential tool to keep your passwords complicated enough, different and safely stored.

 

There are many vendors nowadays and many of the functionalities get intertwined but as of today, it is not possible to get all the functionalities from a single vendor. And here are the general questions you should ask your providers:

  • Do you provide a reliable API with the software? This is important as it would give you an option to further integrate your systems and automate your processes.
  • How reliable is their product support?
  • What happens if one of the services does not work and what are the chances of that happening?

Best Apartments is a professional and innovative property management company based in Tallinn which manages multiple properties in Estonia.

 

Tallinn Old Town apartment rental for 8

This Tallinn Old Town apartment rental is located in a high-quality building which was rebuilt in 1998 the basement and first three floors are retail space; the two uppermost floors accommodate exclusive apartments.

This maisonette 2 bedroom apartment can fit 8 people:
1st bedroom – 2 people in a double bed
2nd bedroom – 2 people in a double bed and 2 people in 2 single beds
living room – 2 people in fold away couch.
Each of the bedrooms has its own bathroom and one of them has a sauna. The apartment is also suitable for families. This 2 bedroom apartment is well equipped with all the cooking utensils, dishwasher, stove, microwave and everything you might need for a comfortable stay. The apartment has very good floor-plan as the living room is located on the 1st level and the bedrooms are located on the 2nd level of the maisonette.

This is in a great location close to all the sightseeing spots but the apartment is very quiet due to the fact that it is located on the 4th floor (there is an elevator).

 

couch at Tallinn rental

New Tallinn apartment rental coming soon at Vega

This is a modern and beautiful Tallinn apartment rental for weekly rent for more information check https://bestapartments.ee/

VEGA is based in a center of well-developed infrastructure, with shopping centers, entertainment centers and sports centers nearby, as well as schools and kindergartens. 15 minutes from downtown and the sea.

shower at Tallinn apartment rental

shower at Tallinn apartment rental

king size bed at Tallinn apartment rental

king size bed at Tallinn apartment rental

wardrobe at Tallinn apartment rental

wardrobe at Tallinn apartment rental

couch at Tallinn apartment rental

couch at Tallinn apartment rental

couch at Tallinn rental

couch at Tallinn rental

sitting area at Vega apartment

sitting area at Vega apartment

kitchen

kitchen

kitchen at Tallinn apartment

kitchen at Tallinn apartment

kitchen at Vega apartment

kitchen at Vega apartment

design detail at Vega apartment

design detail at Vega apartment

living room at Vega Tallinn

living room at Vega Tallinn

bathroom at Vega apartment

bathroom at Vega apartment

Tabasalu house for rent

Spacious 2 bedroom house close from Tallinn in a posh area

This modern house in Tabasalu has a big yard and well thought through and modern design. The house is for rent (for More information contact Best Apartments info@bestapartments.ee) or book it online https://bestapartments.ee/vacation-rentals/tabasalu-2-bedroom-house-for-5/

 

Tabasalu house for rent

Tabasalu house for rent

House for rent near Tallinn

House for rent near Tallinn

modern bathroom

modern bathroom

Spacious dining area

Spacious dining area

Dining area

House for rent near Tallinn

Cosy fireplace

Cosy fireplace

Functional kitchen

Functional kitchen

House for rent near Tallinn

Spacious bedroom

2nd bedroom – Tabasalu house

Spacious 1 bedroom Tallinn apartment rental at Poordi 3 building near the port

Spacious  one bdrm. apartment rental with beautiful rooms, comfortable beds and bathtub. The apartment rental is located between the port and the Old Town of Tallinn and the address is Poordi 3 ,City Centre 10151

Tallinn apartment rental living room with TV

Tallinn apartment rental living room with TV

Couch at Tallinn apartment rental at Poordi 3

Couch and a table at Tallinn apartment rental at Poordi 3

Living room at Tallinn apartment rental

Spacious living room at Tallinn apartment rental

Kitchenette at Tallinn apartment rental at Poordi

Kitchenette at Tallinn apartment rental at Poordi 3

This apartment rental has one bedroom with comfortable queen size double bed and spacious living room with very comfortable fold away couch for 2. The apartment has also a very spacious bathroom with a bathtub and washing machine.
If you are coming with a car you can comfortably park it in the underground garage.

Bathroom at Tallinn apartment rental

Bathroom at Tallinn apartment rental

Bathroom at Tallinn vacation rental at Poordi 3

Bathroom at Tallinn vacation rental at Poordi 3

Best Apartments – Jahu reviews on AirBnB

Very good hospitality, the apartment was comfortable and as described in the ad. Good location just a few min. walk to the old town, nice and quiet neighborhood. Would recommend especially for a family stay.

 

This is a really clean, spacious and comfortable flat, it was a real pleasure to stay here. The flat is very well positioned for the old town and all the main attractions of the city. Annika was hugely helpful in organising everything.

Best Apartments Jahu reviews

Best Apartments Jahu reviews

Best Apartments - Jahu

Best Apartments – Jahu

Дом Достоевского в Таллинне

Дом Достоевского в Таллине – Uus 10

Следующая квартира находится в том же историческом здании

Вы можете арендовать эту квартиру, нажав эту ссылку

Tallinn Old Town apartment with parking,balcony & bathtub

Информация об этом историческом здании с соответствующими ссылками на источники.

“В середине прошлого века на улице Уус, в доме №10, который в народе называли «инженерным», поскольку в нем проживали служащие Ревельской инженерной команды, жил старший брат писателя – Михаил Достоевский. Именно к нему трижды приезжал погостить Федор Михайлович: в 1842, 1845 и 1846 годах.

Поездки в эстонский Ревель оставили след в творчестве Достоевского. Как утверждают литературоведы, изучавшие его творческое наследие, в его записных тетрадках было много заметок и набросков к повестям, где местом действия был этот потрясающе красивый город, оказавший на молодого писателя такое большое влияние.”

http://gobaltia.ru/location/dom-gde-zhil-dostoevskiy

 

“Федор Михайлович посещал Свято-Олайскую церковь (Олевисте) и службы с воскресными нравоучениями сурового и властного проповедника Гуна. В этом человеке и увидели впоследствии ревельские старожилы прообраз «Великого Инквизитора», выведенного писателем в его самом фундаментальном романе «Братья Карамазовы».”

http://baltija.eu/news/read/20707

 

“На самого Фёдора Михайловича город произвел двойственное впечатление: Ревель ему понравился, а вот некоторые его жители вызвали у писателя не самые лучшие чувства, во многом благодаря «кастовому духу и ханжеству». На доме, в котором останавливался Достоевский в Таллине, сегодня установлена мемориальная доска. Кроме того, в парке возле Центра Русской Культуры установлен памятник классику русской литературы.”

https://triptoestonia.com/tallinn/staryj-gorod/dom-dostoevskogo/